Privacy Policy

Effective Date: 6/30/2025

At Busy Bee Auto Spa, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us, including through our website, services, and SMS communications.

Information We Collect

We may collect the following information when you engage with us:

• Name

• Phone number

• Email address

• Vehicle details (make, model, service needs)

• Service appointment preferences

• Communication preferences

This information is collected when you:

• Fill out a contact or booking form on our website

• Opt in to receive text messages from us

• Schedule services with our team

How We Use Your Information

Your information is used to:

• Schedule and confirm appointments

• Send SMS reminders, service updates, and promotional offers

• Respond to customer inquiries and provide support

• Improve our services and communication

• Comply with legal and regulatory requirements

SMS Communications

By providing your phone number and submitting a form on our website, you agree to receive SMS text messages from Busy Bee Auto Spa regarding:

• Appointment scheduling and confirmations

• Reminders and service updates

• Follow-ups, rescheduling, and cancellations

• Promotions and customer support

Message frequency may vary. Message and data rates may apply.

You can opt out of receiving SMS messages at any time by replying STOP, or get assistance by replying HELP or contacting us directly at (301) 202-1477.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing of Information

We do not sell, trade, or rent your personal information. We may share your information only with trusted service providers who help us operate our website, manage appointments, or communicate with you — and only under confidentiality agreements.

Data Security

We implement reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse. Customer information is stored securely within our CRM system with restricted access.

Your Choices

You may:

• Update or correct your information by contacting us

• Opt out of SMS messages at any time

• Request to delete your data (subject to legal and service obligations)

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us!